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Requesting / Cancellation of Utility Service | Calera, AL - Official Website

Changes in Payment Policy

Beginning May 11, 2026, all credit card payments will be assessed a 3.5% service fee, with a minimum fee of $2.50 per transaction.

Beginning in June, we will also offer a FREE e-check payment option. This option will allow customers to use their banking information to make a payment without a fee.

Please note that the service fee will also apply to in-person credit card transactions at City Hall.
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(205) 668-3500
servicerequest @calera.org
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